How to Add a Cell Phone Verification Method for dlrSecured Identity Management

An employee may choose to add a cell phone number to use for multifactor authentication (MFA) when signing on to the XtreamService application. For a procedure on using a third-party app to generate verification codes, refer to How to Add a Third-Party Verification Method for dlrSecured Identity Management.

  1. When signing on using dlrSecured, select the Update Verification Data After Login check box on the Enter Your Email User ID screen, the Enter Your Password screen, or the Enter Your Verification Code screen.

  2. Continue the sign-on process, as normal.

    Once sign-on credentials have been verified, the Add/Change Verification Methods screen displays.

  3. Click the Add New Method button.

    The What Kind of Verification Method Is This? window displays.

  4. In the Phone Number field, enter the mobile phone number to receive SMS text messages with verification codes.

    Note - If employees are not required to confirm verification methods, click the Add button and proceed to step 8. Settings for requiring confirmation are defined on the Configuration screen on the dlrSecured web site. For more information, refer to Configuration View Screen.

  5. Click the Next button.

    The Verification Code window displays. A verification code is also sent to the cell phone number in an SMS text message.

  6. Enter the code received in the text message in the Verification Code field.

  7. Click the Add button.

    The Verification Code window closes, and the new verification method displays on the Add/Change Verification Methods screen.

  8. Click the Save and Proceed button.

    The verification method is saved, and the sign-on process is complete.

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